Configuration Management Training in IIHT

Configuration management (CM) is a field of management that focuses on establishing and maintaining consistency of a system's or product's performance and its functional and physical attributes with its requirements, design, and operational information throughout its life.

  • Support for Flexible & Extensible Configuration Management Database
  • Stores relations between Assets, Users, Owners, Maintainers, Locations, Buildings, Departments, Projects, etc.
  • Ability to relate Assets with Purchase Orders, Annual Maintenance Contracts, Warranties, Payments, Vendors, etc.
  • Support for pre-defined Asset types like Desktops, Servers, Switches, Routers, Servers, Operating Systems, Applications, Firewalls, etc.
  • Ability to keep track of changes to assets over a period of time
  • Ability to relate Assets/CIs to Incidents, Problems, Change Requests
  • Strong Audit Log capabilities for Asset history
  • Notifications & Alerts available on change of Asset status, movement, etc.
  • Web based Reports, Analytics, Real time dashboards available
  • Role based Permission & Access control for data and actions